Monday, May 4, 2009

A Note to Newspapers

Mark Cuban complains about archaic service of newspapers, offers suggestions for getting into the 21st century:

Being the curious and cynical fellow that I am. I went to the website of the Dallas Morning News to get more information on payment options. There, to my surprise was the ability to EZPay. I could pay by credit or debit card and avoid “The Envelope” . So I converted to payment by credit card.

For a year of pre-paid service. Did they offer me a discount ? Nope. It was $19 dollars a month whether I got 1 month or 12. New subscribers got a $30 gift card and 10pct off. But not me. That’s ok. Belo needs the money more than I do.

But the bigger point here is one that eluded me in the past. The ownership of the credit card by newspapers. I’ve always been a believer that Amazon has excelled not just because they have great customer service and decent prices, but because they have those, PLUS they have my credit card on file. It’s easier to buy from Amazon than it is to go to the store.

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